To submit complaints on concern public services in Rome?

numeri-utili_useful-numbers_RomaWe’ve all be faced with a situation where you need to be able to point out some drawbacks to the competent authorities. Usually citizens send the reports of failures and problems to its City Hall, even in those situations where on that problem is not to municipal jurisdiction, but other institutions or structures such as utility companies and offices and/or departments of the municipality .
Generally the City Hall can not intervene and at most you can find an attendant who can transmit the report to the competent bodies.

That is why we felt it useful to set out in this post their telephone numbers and e-mail so citizens can send their messages and their complaints directly to the competent structures.
In this way we will surely more likely that messages can reach the leaders in the hope that interventions may be more accurate and timely.

 

WHO TO SEND WARNINGS

– PUBLIC LIGHTING

     A.C.E.A. toll free number 800 130336 (24 hours 24); e-mail: lampionispenti@aceaspa.it

– SHOOTING WATER

           A.C.E.A. toll-free number 800 130335

– LOCAL PUBLIC TRANSPORT A.T.A.C. 

     www.atac.roma.it

    Contatti e Pec

– CLEANING OF THE CITY ‘- mowing GREEN (villas and gardens excluded)

     – A.M.A. toll free number 800 867 035 from Monday to Thursday from 8:00 to 17:00 Friday 8:00 to 14:00 hours – called Roma (+39) 060606 – For emergencies, during closing time of the Green Line, (+39) 06 5169.3339(+39) 065169.3340 06

      – MAINTENANCE GREEN AREAS AND GARDENS
      
– DESIGN AND REDEVELOPMENT GREEN AREAS AND GARDENS OF HISTORICAL INTEREST
      
– CYCLE PATHS
      
– MAINTENANCE BUILDING AND STREET FURNITURE, AREAS LUDIC
      
– PLANNING AND MANAGEMENT OF URBAN GREEN

DEPARTMENT OF ENVIRONMENT PROTECTION AND GREEN

Reference Roma Capitale: Environment Protection Department tel. +39 0667109301 fax 06.67109305
email: assessorato.ambiente@comune.roma.it

– URBAN DECORATION
  
DEPARTMENT OF ENVIRONMENT PROTECTION AND GREEN

Reference Roma Capitale: Environment Protection Department tel. +39 0667109301 fax 06.67109305 email and pics.polizialocale@comune.roma.it

– CARS AND MOTORCYCLES ABANDONED
  
U.O. MARCONI GROUP XI LOCAL POLICE
– Via Poggio Verde 389 
tel (+39)066769313(+39)066769314 – 06.65670230 fax.
postal mail: seg11marconi.polizialocale@comune.roma.it

PEC-mail: protocollo.polizialocale.11marconi@pec.comune.roma.it

      – ROADS MAINTENANCE SYSTEM PLATFORM road HOME – GREAT ROAD
      
– SEWER SYSTEM road HOME – GREAT ROAD
      
– GREAT WORKS
      
– THERMAL POWER PLANTS SCHOOLS

DEPARTMENT OF INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE OF URBAN CAPITAL ROME

Roma Capitale Reference: Department of Public Works Tel. 0667102523 to 0667102837 Fax 066781303 E-mail: assessorato.lavoripubblici@comune.roma.it

– NOMADS
PROMOTION DEPARTMENT OF SOCIAL AND HEALTH

Roma Capitale Reference: Department of Social Policy and Health Promotion TEL. (+39)0667105156 – (+39) 0667105157 Fax 0670454112

Attached we publish the list of the roads that are in the territory of the Municipality XI (ex XV) considered the Belt Highway and then the responsibility of the Department INFRASTRUCTURE DEVELOPMENT AND MAINTENANCE OF URBAN CAPITAL ROME. Roma Capitale: Elenco strade del XI (ex XV) di competenza dipartimentale.pdf  (5 Kb)

USEFUL APPLICATION

There is also an app for Android smartphones “Vigilo” (https://play.google.com/store/apps/details?id=appackage.sdgnet.vigilo) which allows to directly call all municipal police groups present in Rome and send reports to:
-graffiti
abusive -cartelloni
-cycle paths
urban -rifiuti

WEB

– Through the online service of the municipality of Rome “IoSegnalo”: http://www.comune.roma.it/pcr/it/el_sev_on_io_segn.page

Redazione Rome Central

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2 comments to “To submit complaints on concern public services in Rome?”
  1. I try to contact ATAC for precision about weekly tickets without success. I bought online January 16, 2 weekly tickets at 24 Euros each for our next vacation in April. I received a receipt fron Unicredit but would like to know if this receipt serves as a voucher or I will received them later? I also would like to know if there is a ticket office to exchange the voucher or recipt at the FCO airport. Thank you

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